Utilities Assistance
Energy Coordinating Agency of Philadelphia (ECA)
ECA’S Neighborhood Energy Centers provide a range of energy-bill payment assistance, education and conservation services.
Heater Hotline - Emergency repair services for low income homeowners. 215.568.7190
Low Income Home Energy Assistance Program (LIHEAP) - Helps homeowners or renters who are unable to pay their utility bills.
Energy Efficiency And Conservation Services - Provide energy conservation services to eligible households under contracts with local utilities and government. These include gas, water and electricity.
Emergency Fuel Assistance Program (CRISIS) - Helps provide homeowners or tenants with heating including oil deliveries. Client must be without oil or heating service has been cut off (seasonal availability).
Homelessness Prevention Program - Case management for utilities assistance. Applicant must be facing a utility shut-off or in need of heating oil. Income guidelines and eligibility requirements apply.
Utilities and Weatherization - Provides homeowners with free energy efficient and air sealing improvements to their household. This program may include other free repairs.
1924 Arch St.Philadelphia, PA 19103
215-609-1000
Low-Income Home Energy Assistance Program (LIHEAP)
LIHEAP assists low-income homeowners who have trouble paying for energy bills dealing with heating and cooling. The program provides cost assistance with an assortment of different home energy bill coverage and repairs.
NOTE: This program is only open from October to April
https://www.dhs.pa.gov/Services/Assistance/Pages/LIHEAP.aspx
866.857.7095
Utility Emergency Services Fund (UESF)
Provides up to $500 to help pay gas, electric or water bill in shut-off status or already terminated. Applicant must have applied for and exhausted all governmental energy assistance programs available (LIHEAP and CRISIS). Must meet income guidelines.
1617 JFK BlvdSuite 840,
Philadelphia, PA 19103
215.972.5170
Water Revenue Bureau
Water Revenue Assistance Program (WRAP) - Provides a credit up to $200 to be used to enter into a repayment agreement or to combine with other energy grants to pay an arrearage in full. Income guidelines apply.
Discounts - Income qualifying seniors 65 or older can receive a 25% discount.
Services Building1401 JFK Blvd.
Concourse Level
Philadelphia, PA 19102
215.686.6880
Philadelphia Gas Works
CUSTOMER RESPONSIBILITY PROGRAM - Provides customers with two options for reducing their gas bill. Available to both heating and non-heating customers. Income guidelines apply.
PO Box 3529Philadelphia, PA 19122-0529
215.235.1000
215.235.1777
PECO Energy
Potential new heaters if you have electric heat plus an energy audit. Customers can set up payment arrangements by calling 1.888.480.1533.
Customer Assistance Program (CAP) The CAP Rate is designed for eligible customers, with an annual gross income at or below 150% of the Federal Poverty Income Guide. 1.800.774.7040.
Low Income Usage Reduction Program (LIURP) can help lower the amount of gas and electricity used in your home. Provides free weatherization measures installed in the home and conservation education. Income eligibility requirements. 1.800.675.0222
2301 Market St.P.O. Box 8699
Phila., PA 19101
General Number: 1.888.573.2672
Customer service: 800.494.4000
Gas or electric emergency: 800.841.4141